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Human resource services

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  • Rethinking the On-Demand Workforce

    Innovation Magazine Article
    • Joseph Fuller
    • Manjari Raman
    • Allison Bailey
    • Nithya Vaduganathan
    Digital talent platforms have matured, and many companies are using them to hire skilled gig workers. Now they need to get strategic about it.
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    • From the November–December 2020 Issue
  • Turn Departing Employees into Loyal Alumni

    Managing people Magazine Article
    • Alison M. Dachner
    • Erin E. Makarius
    A holistic approach to offboarding
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    • From the March–April 2021 Issue
  • AT&T's Talent Overhaul

    Organizational Development Magazine Article
    • John Donovan
    • Cathy Benko
    AT&T, which built the U.S. communications infrastructure in the past century, could once claim to be the company "where the future was invented." But...
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    • Buy Copies
    • From the October 2016 Issue
  • 3 New U.S. Employment Regulations That Companies Should Prepare for Now

    Human resource management Digital Article
    • Charles G. Tharp
    A spate of laws and rules in three areas — noncompete clauses, pay transparency, and human capital disclosures — will have far-reaching implications on the talent landscape.
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    • April 18, 2023
  • Case Study: Your Star Salesperson Lied. Should He Get a Second Chance?

    Business ethics Magazine Article
    • Sandeep Puri
    Weighing the pros and cons of a zero-tolerance policy
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    • From the September–October 2019 Issue
  • Case Study: Should an Algorithm Tell You Who to Promote?

    Managing people Magazine Article
    • Jeffrey T. Polzer
    A VP decides which candidate to promote.
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    • From the May–June 2018 Issue
  • HR Goes Agile

    Business management Spotlight
    • Peter Cappelli
    • Anna Tavis
    Agile isn’t just for tech anymore.
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    • From the March–April 2018 Issue
  • Create Colleagues, Not Competitors

    Organizational Development Magazine Article
    • Marshall W. Van Alstyne
    To maximize information exchange among employees, don't reward individual performance.
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    • Buy Copies
    • September 01, 2005
  • Korn/Ferry's CEO on Transforming the Company in Mid-Crisis

    Leadership & Managing People Magazine Article
    • Gary Burnison
    Gary Burnison had a lot of faith in Korn/Ferry's brand when he became a significant investor, back in 2001. The company was suffering in the aftermath...
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    • From the December 2013 Issue
  • Collaborating Well in Large Global Teams

    Leadership & Managing People Digital Article
    • Heidi K. Gardner
    • Mark Mortensen
    It starts with a clear shared objective.
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    • July 01, 2015
  • Globalization, Robots, and the Future of Work: An Interview with Jeffrey Joerres

    Finance & Accounting Magazine Article
    • Jeffrey A. Joerres
    • Amy Bernstein
    When Jeffrey Joerres first joined Manpower, in 1993, the labor market was relatively stable and the company still focused largely on traditional office,...
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    • From the October 2016 Issue
  • Stop Screening Job Candidates’ Social Media

    Hiring and recruitment Magazine Article
    Stick to evidence-based recruiting.
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    • From the September–October 2021 Issue
  • 3 Ways to Make Sure High Performers Feel Valued

    Emotional intelligence Digital Article
    • Zach Mercurio
    Feeling like they don’t matter is a leading — and preventable — reason that top employees quit.
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    • November 12, 2024
  • The Transformer CLO

    Developing employees Magazine Article
    • Abbie Lundberg
    • George Westerman
    The role of chief learning officer isn’t just about training anymore.
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    • From the January–February 2020 Issue
  • Unexpected Benefits of Sarbanes-Oxley

    Organizational Development Magazine Article
    • Stephen Wagner
    • Lee Dittmar
    In the wake of a series of gross corporate abuses around the turn of the century, Congress passed Sarbanes-Oxley, which was intended to make corporate...
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    • From the April 2006 Issue
  • Helping Low-Income Workers Stay Out of Debt

    Finance and investing Magazine Article
    Employer-sponsored fintech products can enhance financial resilience and inclusion.
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    • From the November–December 2020 Issue
  • Why Social Networks Still Haven't Cracked the Job Search Puzzle

    Strategy & Execution Digital Article
    • Juan Pablo Vazquez Sampere
    LinkedIn and Facebook each own part of the answer.
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    • January 13, 2015
  • Ask an Expert: How Can I Upskill as an HR Professional?

    Career planning Digital Article
    • Joanne Alilovic
    Learning and development is a lifelong journey.
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    • November 07, 2022
  • RBC: Transforming Transformation (B)

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    • Ethan S. Bernstein
    • Francesca Gino
    • Aldo Sesia
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    Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking...
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    • June 03, 2020
  • Jucai Human Resource Development: Empowering through Data

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    • Haibo Hu
    • Yiqin Wang
    • Chen Liu
    • Meiju Fei
    • Fan Yu
    • William Wei
    • Victor Bilodeau
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    The founder of Jucai Human Resources Development Co., Ltd. had witnessed the development of China's human resources service industry over the previous...
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    • April 06, 2022
  • Clash of Mobility: Managing Expatriates in a Globalizing Chinese Company

    Organizational Development Case Study
    • Yiwen Zhang
    • Penny Lau
    11.95
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    Yalia, a Chinese tech company that is experiencing rapid expansion overseas, has been sending more expatriates on assignment in recent years, but its...
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    • June 04, 2019
  • Social Salary Setting at Spiber

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    • Ashley V. Whillans
    • John Beshears
    11.95
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    Can a "set your own salary" system boost employee happiness and motivation? Spiber made synthetic silk built from proteins mimicking the proteins found...
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    • March 03, 2020
  • Gap Inc.: Refashioning Performance Management

    Organizational Development Case Study
    • Joshua D. Margolis
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    • Michael Norris
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    In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and...
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    • September 11, 2015
  • CRISIL: Designing a Compelling Employee Value Proposition

    Organizational Development Case Study
    • Gordhan Saini
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    • April 04, 2018
  • Nonprofit Mergers: Suburban Job Link and STRIVE/CES

    Strategy & Execution Case Study
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    11.95
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    Looks at the merger of two Chicago-based nonprofits that share similar missions and clientele, but have different strategies and capital structures. They...
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    • January 01, 2004
  • Gender and Free Speech at Google (B)

    Leadership & Managing People Case Study
    • Nien-he Hsieh
    • Sarah Mehta
    5.00
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    This case should accompany the (A) and (C) cases, "Gender and Free Speech at Google" (318085) and (319097).
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    • March 18, 2019
  • Asea Brown Boveri

    Leadership & Managing People Case Study
    • Robert Simons
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    In 1987, two European rivals--Asea AB of Sweden and BBC Brown Boveri Ltd. of Switzerland--merged to form Asea Brown Boveri. The new company employed 150,000...
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  • Babcom: Opening Doors

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    • June 29, 2018
  • Monster.com: Success Beyond the Bubble

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    • July 20, 2018
  • RBC: Transforming Transformation (A)

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    • Ethan S. Bernstein
    • Francesca Gino
    • Aldo Sesia
    11.95
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    • June 03, 2020
  • Truebird - An AlleyCorp Venture

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    • Shikhar Ghosh
    • Shweta Bagai
    11.95
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    In December 2018, Kevin Ryan and Wendy Tsu faced an important decision - to finalize the CEO candidate for Truebird, an innovative, automated coffee café...
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    • November 07, 2020
  • Uber: #WhatDoYouDo?

    Organizational Development Case Study
    • Lynn A. Isabella
    • Stephen E. Maiden
    • Gerry Yemen
    11.95
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    This public-sourced case is based on a 2017 blog post by a former Uber employee, Susan Fowler, in which she was brutally honest about the sexual harassment,...
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    • June 26, 2018
  • McDonald's in India: Not a Happy Meal

    Strategy & Execution Case Study
    • Paul W. Beamish
    • Pooja Gupta
    • Madhvi Sethi
    11.95
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    In September 2017, news spread of McDonald's India terminating its franchise arrangement with its joint venture (JV) in India. The termination notice...
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    • October 25, 2019
  • Note on Structured Interviewing

    Organizational Development Case Study
    • Ethan S. Bernstein
    • Amy Ross
    8.95
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    Making good hiring decisions is a critical management activity, yet many leaders just "wing it" when interviewing candidates to fill openings by having...
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    • August 20, 2019
  • What Went Wrong with Boeing's 737 Max? (B)

    Leadership & Managing People Case Study
    • William W. George
    • Amram Migdal
    8.95
    View Details
    Following the March 10, 2019, crash of Ethiopian Airlines flight 302, en route to Nairobi, Kenya and the October 29, 2018, downing of Lion Air flight...
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    • January 04, 2021
  • Jennifer Gaston

    Leadership & Managing People Case Study
    • Jim Ellis
    • Bethany Coates
    11.95
    View Details
    In this fictional case, Jennifer Gaston, founder and CEO of mid-sized luxury jewelry company Aquamarine, was managing a couple of key hiring issues that...
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    • October 19, 2007
  • France Telecom (A): A Challenging Restructuring

    Organizational Development Case Study
    • Cynthia A. Montgomery
    • Ashley V. Whillans
    11.95
    View Details
    These cases explore the impacts of industry shocks, resulting corporate actions that had a devastating impact on employees, and the legal conviction of...
    • Save
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    • December 01, 2020
  • Rethinking the On-Demand Workforce

    Innovation Magazine Article
    • Joseph Fuller
    • Manjari Raman
    • Allison Bailey
    • Nithya Vaduganathan
    Digital talent platforms have matured, and many companies are using them to hire skilled gig workers. Now they need to get strategic about it.
    • Save
    • Share
    • From the November–December 2020 Issue
  • RBC: Transforming Transformation (B)

    Organizational Development Case Study
    • Ethan S. Bernstein
    • Francesca Gino
    • Aldo Sesia
    5.00
    View Details
    Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking...
    • Save
    • Share
    • June 03, 2020
  • Jucai Human Resource Development: Empowering through Data

    Strategy & Execution Case Study
    • Haibo Hu
    • Yiqin Wang
    • Chen Liu
    • Meiju Fei
    • Fan Yu
    • William Wei
    • Victor Bilodeau
    11.95
    View Details
    The founder of Jucai Human Resources Development Co., Ltd. had witnessed the development of China's human resources service industry over the previous...
    • Save
    • Share
    • April 06, 2022
  • Clash of Mobility: Managing Expatriates in a Globalizing Chinese Company

    Organizational Development Case Study
    • Yiwen Zhang
    • Penny Lau
    11.95
    View Details
    Yalia, a Chinese tech company that is experiencing rapid expansion overseas, has been sending more expatriates on assignment in recent years, but its...
    • Save
    • Share
    • June 04, 2019
  • Social Salary Setting at Spiber

    Organizational Development Case Study
    • Ashley V. Whillans
    • John Beshears
    11.95
    View Details
    Can a "set your own salary" system boost employee happiness and motivation? Spiber made synthetic silk built from proteins mimicking the proteins found...
    • Save
    • Share
    • March 03, 2020
  • Gap Inc.: Refashioning Performance Management

    Organizational Development Case Study
    • Joshua D. Margolis
    • Paul D. McKinnon
    • Michael Norris
    11.95
    View Details
    In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and...
    • Save
    • Share
    • September 11, 2015
  • CRISIL: Designing a Compelling Employee Value Proposition

    Organizational Development Case Study
    • Gordhan Saini
    • Anupam Kaura
    11.95
    View Details
    CRISIL Limited (CRISIL) was a pioneer in the ratings business in India and a market leader in the industry. However, the company was facing a high level...
    • Save
    • Share
    • April 04, 2018
  • Does Your Business Need a Human Rights Strategy?

    Strategy & Execution Digital Article
    • N. Craig Smith
    • Markus Scholz
    Companies need a plan of action if they are to meet their moral and business obligations in the event that their operations intersect with labor abuses...
    • Save
    • Share
    • December 01, 2021
  • What the Smart Money Says About Black CEOs

    Management Digital Article
    • Curtis L. Wesley II
    • Hermann A. Ndofor
    • Enrica N. Ruggs
    Two different lines of research into how investors react to the appointment of Black CEOs finds that while there are often short-term negative reactions,...
    • Save
    • Share
    • February 25, 2024
  • Nonprofit Mergers: Suburban Job Link and STRIVE/CES

    Strategy & Execution Case Study
    • Don Haider
    11.95
    View Details
    Looks at the merger of two Chicago-based nonprofits that share similar missions and clientele, but have different strategies and capital structures. They...
    • Save
    • Share
    • January 01, 2004

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Copyright ©   Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.