Employee performance management

Instead of pay formulas, Samuelson depends on extensive discussion and what seems fair.

Business students nowadays are not, for the most part, poets. A growing proportion come to business school with a background in investment banking or...

Three ways managers make the process harder than it needs to be.

It’s common knowledge that helping employees set and reach goals is a critical part of every manager’s job. Employees want to see how their work contributes to larger corporate objectives, and setting the right targets makes this connection explicit for them, and for you, as their manager. Goal-setting is particularly important as a mechanism for […]

The six-month experiment reversed managers' opinions on hybrid work - and offers three important lessons.

How to conduct pre- and post-mortems that actually improve performance.

Five steps to take if you're in this uncomfortable situation.

It's time to learn some new tricks.

The conversation shouldn’t just defer their next step; it should lay the groundwork for future success.

Three questions to consider before sinking resources into a new program.

A look at the personal, relational, and organizational factors that will help your team do its best work.

Companies adopting agile talent practices are giving a lot of thought to how employees experience the workplace--in some cases, treating them like customers....

Five strategies for taking care of yourself so you can care for others.

Researchers found that office workers switch back and forth between programs about 1,200 times each day - adding up to four hours every week.

Start with the metrics your client will be measured by.

“Bill, it’s time for your annual appraisal interview. You’ve done a lot of good work, and I want you to know that it has been noticed and appreciated. Of course there are areas in which improvements can be made. Let’s start with the good side. Your output record has been good all year, and we’re […]

Like many other companies, Deloitte realized that its system for evaluating the work of employees-and then training them, promoting them, and paying them...

Motivating employees begins with recognizing that to do their best work, people must be in an environment that meets their basic emotional drives to acquire,...

They've lost your trust. How should you proceed?

New research suggests that CEOs have a rosier view of senior management’s performance than other top team members do. In a global survey of 124 CEOs and 579 other senior executives at large and midsize firms from a range of industries, 52% of the non-CEOs said that their teams were doing poorly in critical areas […]

Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees...

Encourages managers to think critically about how to prepare for and give a performance appraisal interview. Presents frameworks for evaluating subordinates'...

How HR can lead. If you read nothing else on reinventing human resources, read these 10 articles. We've combed through hundreds of Harvard Business Review...

Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza...

How to find clarity amid the turbulence of work and life. We all wish we had more time to pause and reflect about small decisions and big goals--and everything...

In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and...

Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding...

Alert: This case has been revised since its original publication; all amounts have been converted to euros and the dates have been updated to 2020. If...

As founders of First Interstate BancSystem, which held $8.6 billion in assets and had recently become a public company, and Padlock Ranch, which had over...

An abstract is not available for this product.

The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten...

GlassHouse Research identified accounting red flags at Catalent. Fiat Lux Partners countered most of GlassHouse's claims. Who was right? This update explores...

A credit analyst for a furniture manufacturer is confronted with two customers who have exceeded their credit limits. The financial performance of each...

Craig Parks is a 1992 HBS graduate who, without much deliberation, returns to work for his former employer, Taylor Burton on Wall Street. The choice proves...

Royal DSM CEO Feike Sijbesma was pondering the challenges of shifting DSM's global organization from the constant transformations of the past 100 years...

Pallak Seth, Group CEO of PDS Multinational Fashions, is contemplating options to bring better collaboration across his global apparel supply chain platform....

Focuses on the dilemma of a young professor at a graduate school of business. He must decide what final grade to give a student who has worked extremely...

Henry Schein Inc., a distributor of supplies to dentist, physician, and veterinary practices, had sales approaching $9 billion and employed nearly 16,000...

This primer outlines a process for preparing and executing personal development and growth. Our foundational idea is that a leader's effectiveness depends...

In January 2011, the group medical director of Apollo Hospitals Enterprise Ltd (AHEL), India's largest integrated healthcare provider in the private sector,...

Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees...

Encourages managers to think critically about how to prepare for and give a performance appraisal interview. Presents frameworks for evaluating subordinates'...

How HR can lead. If you read nothing else on reinventing human resources, read these 10 articles. We've combed through hundreds of Harvard Business Review...

Instead of pay formulas, Samuelson depends on extensive discussion and what seems fair.

Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza...

Business students nowadays are not, for the most part, poets. A growing proportion come to business school with a background in investment banking or...

Three ways managers make the process harder than it needs to be.

How to find clarity amid the turbulence of work and life. We all wish we had more time to pause and reflect about small decisions and big goals--and everything...

In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and...

It’s common knowledge that helping employees set and reach goals is a critical part of every manager’s job. Employees want to see how their work contributes to larger corporate objectives, and setting the right targets makes this connection explicit for them, and for you, as their manager. Goal-setting is particularly important as a mechanism for […]